Rolling Permits

Terms of Service

1. Acceptance of Terms

By creating an account or using Rolling Permits ("the Service," "we," "us," "our"), you ("you," "the User," "the Vendor") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

The Service is currently operated as a sole proprietorship. As the business's legal structure changes (for example, upon formation of a limited liability company), this section will be updated to reflect the operating entity.

2. Description of Service

Rolling Permits is a permit and inspection tracking tool for mobile food vendors. The Service allows Users to record permit, license, and inspection information (including expiration dates and supporting documents) and receive automated email and/or SMS reminders before those dates pass.

The Service is a tracking and reminder tool. It is not a compliance guarantee, legal service, or substitute for the User's own diligence. See Section 8 (Compliance Disclaimer) below.

3. Account Registration & Eligibility

• You must be at least 18 years old and legally able to enter into a binding contract to use the Service.
• You are responsible for the accuracy of all information you enter, including permit types, jurisdictions, and expiration dates.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. Plans, Billing & Upgrades

• Free plan: New accounts start on a free plan at no cost and with no payment method required. The free plan includes permit tracking with a limited number of permits and email reminders.
• Paid plans: You may upgrade to a paid plan (Pro or Multi) at any time to unlock additional features, described on the Service's pricing page. Paid plans are billed monthly or annually, at the price displayed at the time of purchase.
• Cancellation: You may cancel a paid plan at any time. Cancellation takes effect at the end of the current billing period, at which point your account returns to the free plan rather than losing access entirely. No partial-period refunds are provided.
• Failed payments: If a payment fails, we may retry the charge and/or revert your account to the free plan until payment is resolved.
• Price changes: Current pricing is listed on the Service's pricing page and may change with notice as described in Section 12.

5. User Content & Documents

"User Content" means any information, documents, images, or files you upload to the Service, including permit numbers, permit documents, and business information.

• You retain ownership of your User Content.
• You grant the Company a limited license to store, process, and display your User Content solely for the purpose of operating the Service for you.
• You represent that you have the right to upload any document you submit, and that doing so does not violate any third party's rights.
• You are solely responsible for the accuracy of dates and information you enter. The Service's reminders are only as accurate as the data you provide.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulation;
• Upload malicious code, attempt to gain unauthorized access to other accounts or Company systems, or interfere with the Service's operation;
• Use the Service to store or transmit content you do not have the legal right to possess or share;
• Resell, sublicense, or provide third-party access to the Service without the Company's written consent.

7. Communications & SMS Consent

By providing a phone number, you consent to receive SMS text messages from Rolling Permits related to your account and permit reminders. Message and data rates may apply. You may opt out of SMS reminders at any time through your account settings or by replying STOP to any message; opting out may reduce the effectiveness of the Service, since SMS is one of the Service's reminder channels for paid plans.

8. Compliance Disclaimer (Important)

The User remains solely and fully responsible for maintaining compliance with all applicable permit, licensing, health, fire, and business regulations in every jurisdiction in which they operate.

Rolling Permits provides reminders and organizational tools as a convenience. The Company does not guarantee:

• That reminders will be delivered or received (email may be filtered as spam; SMS may be blocked by carriers; contact information may be entered incorrectly by the User);
• That any information entered by the User, including expiration dates, permit requirements, or jurisdiction rules, is accurate or current;
• That use of the Service will prevent a lapse in any permit, license, or inspection requirement, or any resulting fine, citation, business interruption, or other consequence.

The Company is not liable for any fines, citations, lost revenue, or other damages resulting from a lapsed permit, license, or inspection, regardless of whether the Service sent, failed to send, or was delayed in sending a reminder.

9. Intellectual Property

The Service, including its software, design, and branding, is the property of the Company and is protected by applicable intellectual property laws. These Terms do not grant you any rights to the Company's trademarks, logos, or brand assets.

10. Termination

We may suspend or terminate your account for violation of these Terms, non-payment, or if required by law. You may terminate your account at any time; see Section 4 regarding billing effects of cancellation.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY REMINDER WILL BE DELIVERED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE TOTAL FEES YOU PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST BUSINESS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify and hold the Company harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Texas.

16. Contact

Questions about these Terms can be sent to support@rollingpermits.com.